1. How Do i make payment?
i. credit cards - both Visa & Mastercard
2. How Long does it take to ship once u do payment?
The DUO processes & ship your order within 24 working hours.
3. Where do we ship?
The DUO currently offers FREE shipping to Malaysia & Singapore for purchase with RM200 & above.
The DUO charge a flat rate of RM10 to orders from Malaysia & Singapore.
4. How Long Shall I Wait for My Parcel?
1. Malaysia ( Standard Shipping) – 3-5 business days
2. Singapore ( Standard Shipping) – 6-10 business days
5. How to track your order?
We will send your purchase confirmation & tracking number via email.